For CONSUMERS: 

If you update your credit card due to your VIP order failing,  please contact Customer Service to make sure your VIP order is removed from Hold and Ships.  You can email customerservice@laneinnovative.com.  Or call 1-800-510-2010 Option 1  M-F 9-4PM EST.

For B2B CUSTOMERS:

For questions on registering for the first time or logging in to your B2B account, you may call 1-800-526-3001 or email wholesale@laneinnovative.com, between 9am and 5pm, MON-FRI.  Thank you for your interest in LaneInnovative and Lane Medical.